City as a Platform Customers Conference 2024 in Famalicão

On April 17, 2024, the Centro de Estudos Camilianos in Vila Nova de Famalicão hosted the second edition of the City as a Platform Customers Conference, bringing together municipalities, partners, and operational teams for a full day dedicated to innovation, collaboration, and smart territory management.

Following the success of the first edition, the 2024 Customers Conference introduced new formats and experiences designed to strengthen collaboration between municipalities and showcase how organizations are leveraging City as a Platform to improve operational management and citizen services.

This year’s edition also featured dedicated partner booths and live demonstrations, creating a more interactive environment for knowledge sharing and networking.

Sharing Real Municipal Experiences

One of the main goals of the Customers Conference is to provide municipalities with an opportunity to present their own operational challenges, projects, and success stories directly to other organizations using the platform.

The 2024 edition included presentations from several City as a Platform customers, including:

• Junta de Freguesia de Estrela

• Municipality of Ponte de Lima

• Municipality of Lagoa

• Municipality of Vila Nova de Famalicão

• Municipality of Aljezur

• Municipality of Seixal

Throughout the event, participants shared how they are using City as a Platform across different operational areas, including:

• Incident management

• Citizen engagement

• Territorial intelligence

• Smart mobility

• Urban operations

• Municipal services

• Operational coordination

The event reinforced the growing importance of collaboration and knowledge exchange between municipalities facing similar operational and territorial challenges.

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Strengthening the Smart City Ecosystem

The success of the Customers Conference was also made possible through the support of strategic partners including:

• Kyndryl

• Visualforma

• Google

During the event, partners showcased complementary solutions and vertical applications powered by City as a Platform, demonstrating how integrated ecosystems can help municipalities accelerate digital transformation and operational innovation.

The combination of municipalities, technology partners, and operational teams created an environment focused not only on technology, but also on practical implementation, operational efficiency, and real-world impact.

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Vila Nova de Famalicão as Host Municipality

A special acknowledgment goes to the Municipality of Vila Nova de Famalicão for hosting the event and supporting its organization.

The municipality has been one of the leading examples of operational innovation and smart territory management in Portugal, making it an ideal location for the 2024 edition of the Customers Conference.

The Centro de Estudos Camilianos provided the perfect setting for collaboration, networking, and the exchange of experiences between municipalities and partners.

Building a Stronger Community Around Smart Territories

The City as a Platform Customers Conference continues to grow as a collaborative initiative focused on helping municipalities learn from each other, share operational experiences, and discover new ways to improve territorial management.

More than a technology event, the conference represents an opportunity to strengthen the community around smarter, more connected, and more efficient territories.

We look forward to continuing to create opportunities for municipalities and partners to collaborate, innovate, and unlock the full potential of City as a Platform.

If you were unable to attend the Customers Conference but would like to learn more about the platform and how municipalities are using it, feel free to contact our team.