As cities grow and mobility demands increase, providing real-time traffic information becomes essential to improving urban circulation and citizen experience.
To support this transformation, Lisbon City Council implemented a digital mobility platform powered by City as a Platform to manage and communicate traffic closures across the city.
The solution replaced traditional static listings with a dynamic and interactive operational platform capable of providing real-time mobility information to citizens and operational teams.
This platform brings a direct benefit to citizens since it reduces the time lost in day-to-day trips.
The Customer
Lisbon is the capital and largest city in Portugal, with more than 500,000 inhabitants distributed across 24 councils.
Known for its strong focus on innovation and urban modernization, the city has increasingly invested in smart mobility initiatives to improve urban living, attract investment, and support sustainable growth.
The Challenge
Lisbon City Council needed a modern solution capable of managing and sharing traffic closure information more efficiently.
The previous process relied on static listings published on municipal websites, making access to information difficult for citizens and operational teams.
The municipality needed a platform capable of:
Providing real-time traffic information
Improving communication with citizens
Simplifying mobility management workflows
Reducing paper-based processes
Supporting smarter urban circulation
Improving operational visibility across the city
The challenge required a centralized and user-friendly mobility platform capable of supporting real-time operational updates.
The Solution
City as a Platform provided Lisbon City Council with a centralized traffic and mobility management environment.
The solution enabled:
Real-time traffic closure visualization
Integration with Waze and Google Maps
Interactive geographic traffic monitoring
Route planning and route optimization
Digital communication of mobility restrictions
Reduction of manual and paper-based workflows
Improved access to mobility information for citizens
The platform improved both operational efficiency and the accessibility of mobility information across the city.
The Results
Reduction of paper-based operational processes
Increased productivity in daily mobility management workflows
Easy access and usability for all citizens
Improved circulation across Lisbon
Real-time traffic visualization integrated with Waze and Google Maps
Route Planner functionality supporting route optimization
Better operational visibility for mobility teams
Smarter Urban Mobility for Lisbon
With City as a Platform, Lisbon reinforced its digital transformation strategy through a more intelligent approach to mobility and traffic management.
The platform now supports real-time operational visibility, better citizen communication, and more efficient urban circulation throughout the city.
Explore the public app here: condicionamentos-transito.cm-lisboa.pt
FAQ
Common questions
Lisbon needed a smarter way to manage and communicate traffic closures while improving citizen access to mobility information in real time.
The platform centralizes traffic information, integrates real-time mobility data, and provides operational visibility through interactive geographic interfaces.
Citizens gained access to real-time traffic information, traffic closure visualization, and route optimization tools integrated with Waze and Google Maps.
